AUDIO VISUAL & COMPUTER EQUIPMENT REPAIR
In keeping with our theme of being a "full
service" audio-visual, and computer solutions provider in New York City, IVS has
audio-visual and computer equipment repair facility in Manhattan, New York City with
experienced service technicians to make sure minor problems with AV or computer equipment
don't turn into larger nuisances.
ALL REPAIRS START AT $250 MINIMAL LABOR CHARGES
PLUS PARTS IF REQUIRED. WE REQUIRE $150 DIAGNOSTICS FEE WHICH IS CREDITED TOWRDS THE JOB.
DIAGNOSTICS FEES ARE NONE REFUNDABLE. IF ONSITE VISIT IS REQUIRED, WE CHARGE $195 ONSITE
VISIT FEE (MANHATTAN ONLY) WHICH IS ALSO CREDITED TOWARDS THE JOB. CALL US PLEASE IF YOU
HAVE ANY QUESTIONS
OTHER REPAIRS
Don't trash it if we can fix it, our technicians are on
standby to bring your broken AV devices and computers back to life
WE ARE EXPERTS AT FIXING THE TOP BRANDS
Interactive Vision Solutions offers top quality speaker repair at a fair price in New York City, NYC. Our technicians can recone or repair, fix any speakers if the replacement parts are available. We can replace the foam surrounds, cloth grille covers or diaphragms. We specialize in speaker refoaming & reconing, and have a great selection of replacement parts including woofers, midranges and tweeters in New York.
AV repairs tables
Visual Display & Projection Equipment Repairs
| Equipment Type | Common Issues | Repair Procedure | Estimated Repair Time | Specialized Tools | Manufacturers | Our Expertise | Use Ctrl+f / Command + F to find your repair type |
|---|---|---|---|---|---|---|---|
| DLP Projectors | Color wheel failure, DMD chip issues, lamp ignition problems, overheating, image distortion, color balance discrepancies, dust contamination, input connection failures | Diagnostic testing, color wheel replacement, DMD alignment, lamp assembly service, thermal system cleaning, optical calibration, dust removal procedures, signal path verification | 3-7 business days (standard) 1-2 days (expedited) Same-day emergency service available for Manhattan businesses |
DMD alignment tools, specialized lens wrenches, thermal imaging cameras, precision calibration equipment, micron-level dust extraction systems, color calibration devices, signal analyzers | Christie, Barco, Digital Projection, Optoma, BenQ, Epson, ViewSonic, JVC, InFocus, NEC, Sony | At IVS, we specialize in DLP light engine repairs with precision alignment techniques that restore your projector's image quality to factory specifications. Our technicians are certified in Christie and Barco repair protocols with over 25+ years of experience in professional-grade projection systems. We maintain the only authorized DLP chip replacement lab in Manhattan. | projector repair nyc, dlp projector service, commercial projector repair, conference room projector repair, color wheel replacement, projector lamp repair, manhattan projector specialists, corporate audiovisual maintenance |
| LCD Projectors | LCD panel deterioration, dust blobs, polarizer damage, color shifting, screen discoloration, uneven brightness, pixel failures, heat-related issues, input failures, lamp housing damage | Panel replacement, dust removal, optical path cleaning, polarizer replacement, pixel map correction, thermal system servicing, input board diagnostics, color recalibration, brightness uniformity adjustment | 5-10 business days 3-day rush service available for educational institutions Weekend service for urgent corporate needs |
Clean room equipment, LCD panel alignment tools, specialized microscopes, polarization testers, pixel mapping software, micro-dusting equipment, advanced calibration devices, signal path analyzers | Epson, Panasonic, NEC, Sony, Hitachi, Casio, Sharp, Vivitek, Acer, BenQ, ViewSonic | Our team at Interactive Vision Solutions provides detailed cleaning of optical components in a controlled environment. We maintain one of Manhattan's only LCD panel repair labs specifically for business-critical projectors. Our clean room meets ISO standards for dust-free repairs of critical optical components. | lcd projector repair near me, dust blob removal, projector panel replacement, epson projector service, business projector maintenance, education projector repairs, classroom projector service, corporate display solutions |
| Laser Projectors | Laser diode failure, cooling system issues, optical engine misalignment, color accuracy problems, phosphor wheel deterioration, electronic controller failures, lens focus drift, power supply instability | Laser module replacement, thermal system service, optical calibration, phosphor wheel restoration, controller diagnostics and repair, lens mechanism realignment, power system stabilization, complete system diagnostics | 7-14 business days 4-day priority service for installed venue systems Custom scheduling for theatrical venues |
Laser power meters, optical alignment equipment, specialized cooling system tools, phosphor calibration devices, electronic diagnostic systems, thermal analysis equipment, lens precision tools, power analysis meters | Sony, Barco, Epson, Christie, Panasonic, NEC, Digital Projection, LG, BenQ, Optoma, ViewSonic | Our certified laser technicians at IVS ensure precise calibration for optimal performance. We're one of few NYC repair facilities authorized to work on Class 3R and Class 4 laser systems. Our technicians hold advanced certifications in laser safety and repair procedures for all major brands. | laser projector maintenance, professional projector repair, commercial laser projector service, 4K laser projector repair, high-brightness projector maintenance, venue projection systems, event projection repair, museum display solutions |
| Video Walls | Panel alignment issues, color/brightness discrepancies, controller failures, heat dissipation problems, bezel damage, calibration drift, input signal issues, power distribution failures, pixel uniformity issues | Signal path testing, calibration, controller replacement, ventilation optimization, bezel repair, color/brightness matching, input board servicing, power distribution analysis, pixel mapping correction, thermal management enhancement | 10 days (current models) 30 days (legacy systems) On-site emergency service for Manhattan locations |
Video analyzers, signal generators, color calibration tools, thermal imaging cameras, precision alignment jigs, bezel repair kits, controller diagnostic systems, power analysis equipment, uniformity measurement tools | Samsung, LG, Christie, Barco, NEC, Philips, Planar, Daktronics, Leyard, Sony, Panasonic, ViewSonic | We at IVS maintain extensive inventory of controller boards for rapid video wall repairs. Our technicians are factory-trained in bezel-free alignment procedures critical for seamless displays. We specialize in multi-vendor video wall systems with precision calibration to ensure perfect image uniformity. | video wall repair, led panel replacement, display calibration services, commercial display repair, digital signage maintenance, control room display service, retail video wall repair, corporate lobby display maintenance |
| Interactive Displays | Touch calibration issues, connectivity problems, software conflicts, driver incompatibilities, touch sensor failures, surface damage, multi-touch limitations, display layer separation, controller board failures | Driver updates, touch sensor recalibration, component replacement, software optimization, surface repairs, controller diagnostics, firmware upgrades, multi-touch system alignment, digitizer replacement | 5-10 business days 2-day expedited service for educational clients After-hours service for corporate installations |
Calibration software, specialized test equipment, diagnostic interfaces, touch analysis systems, surface repair kits, controller programming tools, firmware libraries, sensor alignment equipment | SMART, Promethean, ViewSonic, Clear Touch, Clevertouch, Samsung, LG, Newline, BenQ, InFocus, Sharp, Microsoft | Interactive Vision Solutions specializes in hybrid repair approaches that address both hardware and software issues. We maintain current firmware libraries for all major interactive display brands. Our educational technology specialists understand the unique demands of classroom interactive systems. | interactive whiteboard repair, touch screen calibration, smart board servicing, commercial display maintenance, educational technology repair, interactive flat panel service, classroom technology repair, corporate collaboration tool maintenance |
Audio Equipment Repairs
| Equipment Type | Common Issues | Repair Procedure | Estimated Repair Time | Specialized Tools | Manufacturers | Our Expertise | Use Ctrl+f / Command + F to find your repair type |
|---|---|---|---|---|---|---|---|
| Professional Microphones | Capsule damage, connector failure, wireless transmission issues, frequency response degradation, handling noise, phantom power problems, RF interference, diaphragm tears, battery compartment corrosion | Signal path testing, capsule replacement, electronics repair, RF system optimization, diaphragm restoration, connector rebuilding, internal damping adjustment, battery contact cleaning, electronics board repair | 1-3 weeks (standard) 6 days (expedited) 48-hour emergency service for broadcast clients |
Audio analyzers, soldering equipment, frequency analyzers, anechoic test chambers, capsule alignment tools, RF spectrum analyzers, diaphragm replacement kits, precision screwdriver sets, ultrasonic cleaners | Shure, Sennheiser, Audio-Technica, Neumann, DPA, Rode, Electro-Voice, AKG, Earthworks, Schoeps, Beyerdynamic, Sony | Our technicians at IVS are certified in capsule replacement for high-end condenser microphones. We maintain specialized testing environments to ensure consistent frequency response after repairs. We're one of the few NYC facilities with anechoic testing capabilities for broadcast-grade microphone certification. | microphone repair nyc, wireless mic service, condenser microphone repair, audio equipment service, broadcast microphone maintenance, studio mic repairs, vocal microphone restoration, recording equipment repair |
| Mixing Consoles | Fader failure, power supply issues, channel distortion, connectivity problems, touchscreen malfunctions, motorized fader alignment, DSP processing errors, network interface failures, worn potentiometers | Circuit board analysis, component replacement, power supply rebuilding, fader track cleaning/replacement, DSP reprogramming, touchscreen calibration, network interface repair, motorized system realignment, potentiometer replacement | 2-4 weeks (complex digital) 1-2 weeks (analog) Weekend emergency service for performance venues |
Diagnostic software, oscilloscopes, precision soldering equipment, thermal imaging cameras, digital motherboard analyzers, automation calibrators, network analyzers, specialized fader tools, ESD-safe workstations | Yamaha, Allen & Heath, Soundcraft, Behringer, Midas, Solid State Logic, DiGiCo, PreSonus, Mackie, Avid, Roland, Tascam | At Interactive Vision Solutions, we specialize in component-level repairs of mixing consoles that other shops would consider unrepairable. Our expertise with digital console architecture saves clients from costly replacements. We maintain firmware archives for legacy digital consoles no longer supported by manufacturers. | mixing board repair, audio console service, sound desk repair, professional audio equipment repair, broadcast console maintenance, studio mixer repair, digital console restoration, sound system troubleshooting |
| Power Amplifiers | Output stage failures, thermal issues, protection circuit malfunctions, input stage distortion, power supply failures, bias drift, fan system failures, channel crosstalk, transformer degradation, filter capacitor failure | Power testing, component replacement, thermal system redesign, bias recalibration, protection circuit restoration, transformer rewinding, fan system replacement, filter cap replacement, circuit board repair, signal path isolation | 2-3 weeks (standard) 1 week (expedited) Same-day emergency service for venues |
Power load testers, oscilloscopes, thermal imaging cameras, spectrum analyzers, bias calibration equipment, high-voltage safety equipment, transformer testing systems, capacitor analyzers, soldering stations | QSC, Crown, Lab.gruppen, Powersoft, Bryston, Crest Audio, Electro-Voice, Behringer, McIntosh, Peavey, Yamaha, d&b audiotechnik | We at IVS have developed proprietary testing protocols for high-power amplifiers that identify potential issues before they cause catastrophic failures. Our repair success rate exceeds 94% for amplifiers under 10 years old. Our in-house transformer rewinding capabilities extend the life of vintage high-end amplifiers. | amplifier repair service, professional amp repair, power amp restoration, audio equipment maintenance, live sound equipment service, studio amplifier repair, venue sound system maintenance, performance audio repair |
| Speakers & Line Arrays | Driver failure, crossover issues, cabinet damage, connection problems, voice coil burnout, spider/surround deterioration, horn cracking, port damage, internal wire failure, rigging hardware issues | Acoustic testing, driver replacement, crossover rebuilding, cabinet restoration, voice coil rewinding, surround replacement, horn repair, port reconstruction, internal rewiring, rigging hardware certification | 1-4 weeks depending on parts availability Rush service for touring productions On-site emergency repairs for installed systems |
Acoustic analyzers, specialized driver mounting tools, woodworking equipment, voice coil alignment jigs, crossover test equipment, speaker polarity testers, frequency response analyzers, impedance measuring tools, cabinet restoration supplies | JBL, Meyer Sound, L-Acoustics, d&b audiotechnik, EAW, Electro-Voice, Bose, QSC, RCF, Martin Audio, Renkus-Heinz, Fulcrum Acoustic | Our team at IVS provides comprehensive speaker reconing and driver replacement services. We maintain relationships with original driver manufacturers to ensure authentic replacements for discontinued models. Our woodworking specialists can match any cabinet finish when performing repairs to vintage or high-end speakers. | speaker repair nyc, professional audio repair, line array service, loudspeaker restoration, concert speaker maintenance, studio monitor repair, venue sound system service, PA speaker refurbishment |
| Digital Signal Processors | Programming loss, input/output failures, network connectivity issues, power supply degradation, corrupted presets, DSP chip failures, fan system issues, firmware corruption, front panel control failures | Firmware restoration, hardware diagnostics, component replacement, network interface repair, preset recovery, thermal management servicing, power supply rebuilding, front panel rebuilding, clock synchronization | 10-15 business days Priority service for venue installations Remote programming assistance available |
Specialized programming interfaces, diagnostic software, network analyzers, firmware programmers, electronic component analyzers, oscilloscopes, thermal imaging, precision soldering equipment, ESD-safe workstations | BSS, Symetrix, QSC, Biamp, dbx, Ashly, Xilica, Peavey, Lectrosonics, MOTU, Allen & Heath, Yamaha | Interactive Vision Solutions employs DSP programmers who can recover and rebuild processing configurations even when manufacturer support has ended. We maintain archives of legacy firmware for obsolete but valuable processors. Our technical team provides complete documentation of repaired systems for future maintenance. | dsp repair, audio processor service, digital audio equipment repair, sound system troubleshooting, audio networking repair, venue processor maintenance, system controller repair, audio matrix service |
Lighting Equipment Repairs
| Equipment Type | Common Issues | Repair Procedure | Estimated Repair Time | Specialized Tools | Manufacturers | Our Expertise | Use Ctrl+f / Command + F to find your repair type |
|---|---|---|---|---|---|---|---|
| Moving Head Lights | Motor failures, lamp issues, color wheel problems, electronics failures, gobo mechanism jams, prism malfunction, fan failures, bearing wear, DMX addressing issues, stepper motor failures | Motor replacement, lamp housing service, PCB repair, mechanism cleaning, bearing replacement, DMX programming, cooling system service, electronic board repair, gobo system alignment, prism realignment | 1-3 weeks (standard) 3-5 days (expedited) Emergency weekend service for active productions |
DMX testers, specialized wrenches, diagnostic software, motor testing equipment, thermal imaging cameras, bearing alignment tools, calibration fixtures, lamp safety equipment, firmware programmers | CHAUVET, Martin Professional, Elation, Robe, Clay Paky, Vari-Lite, Ayrton, GLP, High End Systems, ADJ, Prolights, DTS | Our lighting technicians at IVS specialize in motor control systems that most repair shops can't address. We've developed custom diagnostic tools specifically for moving head fixtures. We maintain test environments that can validate fixture performance under show conditions before returning to clients. | moving head light repair, stage lighting service, dmx fixture repair, professional lighting maintenance, theatrical lighting repair, event lighting maintenance, automated fixture service, entertainment lighting repair |
| LED PAR Fixtures | LED failure, driver issues, color mixing problems, housing damage, lens diffusion deterioration, DMX board failures, power supply issues, color calibration drift, cooling system clogs, control panel failures | LED board replacement, driver repair, housing restoration, lens replacement, DMX circuit repair, power supply rebuilding, color recalibration, cooling path cleaning, control panel replacement, firmware updates | 1-2 weeks 3-day rush service for production companies Same-day emergency repairs available |
LED testers, thermal paste applicators, specialized soldering equipment, color calibration systems, housing repair tools, driver test equipment, power analyzers, spectrophotometers, lens polishing equipment | ADJ, CHAUVET, ETC, Elation, Prolights, Martin, Philips, GLP, Altman, Blizzard, Osram, Rosco | At Interactive Vision Solutions, we maintain a comprehensive stock of replacement LEDs that match spectral characteristics of original components, ensuring consistent color mixing after repairs. Our color science technicians can match color temperatures precisely for studio and broadcast environments. | led lighting repair, par can service, stage light maintenance, theatrical lighting repair, event lighting service, production lighting maintenance, color-matching light repair, broadcast lighting maintenance |
| DMX Controllers | Fader failure, button issues, output problems, software corruption, display malfunctions, power supply failures, memory loss, encoder wheel drift, USB port damage, network interface failures | Electronics repair, fader replacement, firmware restoration, display replacement, memory chip reprogramming, encoder recalibration, USB port repair, network interface rebuilding, power system upgrade | 10-14 business days Expedited service for active productions Loaner equipment available |
DMX analyzers, specialized programming tools, diagnostic software, fader alignment jigs, firmware programmers, display calibrators, memory chip programmers, circuit board analyzers | ETC, GrandMA, Avolites, Leprecon, CHAUVET, Elation, Pathway, Strand, Zero 88, LSC, Jands, ADJ | We've developed specialized cleaning protocols for fader tracks that extend the life of your controller without full replacement. Our firmware library includes rare versions no longer available from manufacturers. Our programming team can recover complex show files from corrupted system memory. | dmx controller repair, lighting console service, show controller maintenance, stage lighting repair, lighting desk restoration, lighting programmer service, theatrical console repair, entertainment control systems |
| Theatrical Fixtures | Focus mechanism issues, iris problems, pattern holder failures, reflector degradation, lamp base deterioration, shutter mechanism binding, yoke/pan issues, power supply instability, lens coating deterioration | Mechanical rebuilding, lubrication service, electrical repair, reflector resurfacing, lamp base replacement, shutter mechanism restoration, yoke mechanism repair, power system stabilization, lens refurbishment | 2-3 weeks Priority service for active productions On-site repairs for installed fixtures |
Specialized theatrical tools, lens cleaning equipment, precision alignment tools, reflector testing systems, shutter alignment jigs, focus mechanism calibrators, yoke load testers, power supply analyzers | ETC, Altman, Strand, Robert Juliat, Selecon, Colortran, Philips, Strong, ARRI, Mole Richardson, Osram, Clay Paky | Interactive Vision Solutions maintains expertise in vintage theatrical fixtures that manufacturers no longer support. Our mechanical restoration ensures smooth operation of all moving parts. We specialize in source four reflector restoration for maximum light output and even field performance. | theatrical lighting repair, stage spot light service, ellipsoidal fixture repair, follow spot maintenance, venue lighting service, theater instrument repair, stage wash light repair, performance venue maintenance |
| Architectural Lighting | Driver failures, LED degradation, control system issues, water damage, thermal management problems, dimming irregularities, color consistency issues, DMX addressing failures, mounting hardware corrosion | Circuit analysis, component replacement, waterproofing restoration, thermal system improvement, driver repair, DMX reprogramming, color calibration, mounting hardware replacement, lens/diffuser servicing | 2-4 weeks Priority service for public venues On-site assessment available |
Weatherproof testing equipment, specialized sealing tools, environmental simulators, thermal imaging cameras, driver test benches, spectrophotometers, water ingress testers, corrosion treatment equipment | Color Kinetics, ETC, Acclaim, Lumenpulse, Traxon, Martin, Philips, Lumileds, Osram, GE, Cree, Eaton | Our team at IVS specializes in outdoor and architectural lighting systems that require environmental protection. We can reverse-engineer control solutions when original manufacturers have discontinued support. We provide complete IP65/IP67 recertification for outdoor fixtures after repair. | architectural lighting repair, outdoor light fixture service, led lighting maintenance, commercial lighting repair, facade lighting restoration, building illumination service, landscape lighting repair, public space lighting maintenance |
Video & Capture Equipment Repairs
| Equipment Type | Common Issues | Repair Procedure | Estimated Repair Time | Specialized Tools | Manufacturers | Our Expertise | Use Ctrl+f / Command + F to find your repair type |
|---|---|---|---|---|---|---|---|
| PTZ Cameras | Pan/tilt motor failures, zoom mechanism issues, image sensor problems, connectivity disruptions, preset memory loss, control interface failures, lens calibration drift, power supply instability, VISCA protocol errors | Motor replacement, optical path calibration, sensor cleaning, interface board repair, memory reset/programming, lens mechanism rebuilding, power system stabilization, control protocol reprogramming, firmware updates | 10 working days (current) 30 days (legacy) Priority service for broadcast clients |
Lens alignment tools, motor calibration equipment, clean room facilities, sensor testing systems, control protocol analyzers, VISCA/IP programming tools, firmware programmers, optical calibration charts | PTZOptics, Sony, Panasonic, Marshall, JVC, Canon, Datavideo, NewTek, Avonic, Logitech, AViPAS, BirdDog | At Interactive Vision Solutions, we're authorized repair partners for major PTZ camera manufacturers. Our camera specialists can calibrate optical systems to restore factory-precise movements and zoom functions. We maintain test facilities that replicate real-world broadcast environments for complete quality assurance. | ptz camera repair, conference camera service, video production equipment repair, camera motor replacement, broadcast camera maintenance, meeting room camera repair, videoconference equipment service, remote camera restoration |
| Video Switchers | Input/output failures, button malfunctions, power supply issues, T-bar mechanism wear, touchscreen failures, multiviewer errors, scaler malfunctions, transition effects failures, keying issues, menu system lockups | Circuit analysis, component replacement, firmware restoration, T-bar mechanism rebuilding, display replacement, multiviewer reprogramming, scaler recalibration, keyer rebuilding, memory system reset, control system overhaul | 10-15 business days 5-day rush service for broadcasters Weekend emergency repairs available |
Signal analyzers, specialized diagnostic software, custom test fixtures, T-bar calibration jigs, touchscreen testers, pattern generators, keying test tools, electronic repair stations, ESD-safe workstations | Blackmagic Design, Ross Video, Roland, ATEM, NewTek, Panasonic, Sony, Grass Valley, Datavideo, FOR-A, AJA, Kramer | We pride ourselves at IVS on our component-level repair of video switchers, often fixing units other shops would declare unrepairable. Our electronics technicians specialize in surface-mount component replacement. We maintain a comprehensive library of test patterns that ensure full functionality of all switcher features. | video switcher repair, production equipment service, broadcast equipment maintenance, live streaming gear repair, television studio equipment maintenance, vision mixer repair, control panel restoration, production switcher service |
| Streaming Encoders | Network interface failures, processor issues, overheating, codec errors, memory corruption, streaming protocol failures, HDMI/SDI input deterioration, power system instability, control interface lock-ups | Circuit repair, heat sink replacement, firmware restoration, input board replacement, memory reprogramming, protocol reconfiguration, thermal management improvements, power system stabilization, interface reset/rebuild | 7-10 business days 3-day urgent service for broadcasters Remote diagnostics available |
Network analyzers, specialized programming interfaces, thermal imaging cameras, signal generators, protocol analyzers, bandwidth simulators, stress testing software, codec analyzers, heat flow monitoring | Teradek, AJA, Haivision, Epiphan, Blackmagic Design, Matrox, Datavideo, Wowza, LiveU, Kiloview, Osprey, vMix | Our repair team at Interactive Vision Solutions has developed specialized testing environments that simulate high-demand streaming conditions to verify repairs under real-world stresses. We can test multiple streaming protocols simultaneously to ensure full compatibility with all major CDNs and platforms. | streaming encoder repair, video transmission equipment service, broadcast equipment repair, live streaming gear maintenance, webcast equipment service, RTMP encoder repair, SRT device maintenance, remote production equipment repair |
| Media Servers | Storage failures, output card issues, software corruption, memory errors, processing lag, playback stutter, signal degradation, network connectivity failures, content syncing errors, GPU failures | Component replacement, system restoration, software rebuilding, drive rebuilding, memory replacement, processing optimization, output card repair, network interface repair, playback engine reconfiguration, GPU service | 10 business days (standard) 3 days (expedited) Temporary replacement units available |
Specialized diagnostic software, drive recovery tools, output signal analyzers, memory testers, performance benchmarking tools, GPU test equipment, network traffic simulators, content verification systems | Green Hippo, disguise, Dataton, Christie, 7thSense, Pandoras Box, Watchout, Arkaos, Resolume, Brightsign, PlaybackPro, vMix | At IVS, we maintain relationships with media server manufacturers that allow us to obtain security-restricted firmware and specialized parts not available to other repair facilities. Our technicians can perform complex content migration between systems to minimize production downtime. | media server repair, video playback system service, show control equipment repair, digital content server maintenance, event playback system repair, stage visual equipment service, projection mapping system repair, venue media management |
| Capture Cards | Interface failures, driver issues, overheating problems, input connector wear, signal path degradation, buffer errors, frame drop issues, color space conversion errors, USB/PCIe interface degradation | Circuit repair, interface reconstruction, thermal solution improvement, connector replacement, signal path rebuilding, buffer reprogramming, firmware updates, color processor recalibration, interface board restoration, bandwidth optimization | 5-10 business days 48-hour rush service for production companies Remote diagnostics where possible |
Specialized test fixtures, signal analyzers, thermal imaging cameras, PCIe/USB diagnostic tools, buffer testing software, signal integrity analyzers, specialized connector tools, bandwidth stress testers | Blackmagic Design, AJA, Magewell, Elgato, Avermedia, Hauppauge, Datapath, Epiphan, Osprey, DeckLink, Yuan, Deltacast | Interactive Vision Solutions technicians have developed proprietary methods for recovering damaged capture interfaces that restore full bandwidth without replacing entire boards. We test all repaired capture devices with multiple resolution and frame rate combinations to ensure complete compatibility. | capture card repair, video recording equipment service, streaming hardware maintenance, broadcast capture device repair, production card service, HDMI capture maintenance, SDI interface repair, multicamera system service |
Cables, Connectors, and Accessories Repairs
| Equipment Type | Common Issues | Repair Procedure | Estimated Repair Time | Specialized Tools | Manufacturers | Our Expertise | Use Ctrl+f / Command + F to find your repair type |
|---|---|---|---|---|---|---|---|
| HDMI/SDI Cables | Signal intermittence, physical damage, connector failure, shield grounding issues, pin misalignment, bandwidth degradation, internal conductor breaks, jacket deterioration, impedance issues, color signal loss | Continuity testing, connector replacement, cable rebuilding, shield repair, impedance matching, bandwidth verification, jacket restoration, conductor splicing, full signal path testing, custom length adaptation | 1-3 days (standard) Same-day (expedited) On-site emergency service available |
Cable testers, crimping tools, soldering stations, impedance analyzers, signal generators, bandwidth testers, shield continuity testers, strain relief molds, connector alignment tools | Neutrik, Canare, Belden, Kramer, Gefen, Extron, Blackmagic, Monoprice, AJA, BMD, Rosco, Wireworks | At IVS, we maintain extensive inventory of high-grade connectors for rapid cable repairs. Our technicians are certified in broadcast-standard termination techniques that exceed consumer-grade reliability. We provide custom cable solutions with precise impedance matching for critical signal paths. | cable repair service, hdmi cable fix, video cable repair, professional av cable service, broadcast cable maintenance, sdi cable restoration, 4K signal path repair, high-bandwidth cable service |
| Audio Cabling (XLR/TRS) | Ground issues, connector damage, shield failures, intermittent connections, strain relief breakdown, internal conductor shorts, corrosion, balanced line issues, impedance mismatches, phantom power failures | Continuity testing, connector replacement, shield repair, conductor splicing, ground isolation implementation, strain relief rebuilding, cold solder joint repair, impedance verification, phantom power path restoration | 1-2 business days Same-day service for active productions On-site emergency repairs available |
Audio cable testers, soldering equipment, specialized crimping tools, impedance meters, ground isolation testers, phantom power analyzers, shield continuity testers, heat shrink systems, connector alignment tools | Mogami, Neutrik, Switchcraft, Canare, Whirlwind, Hosa, Monster Cable, Gotham, Belden, ProCo, Van Damme, Amphenol | Our cable repair specialists at Interactive Vision Solutions use mil-spec soldering techniques that ensure our repairs outlast factory-original terminations. We offer custom-length replacement services. Our quad-conductor balancing techniques provide superior noise rejection for sensitive audio environments. | audio cable repair, xlr cable service, professional sound cable maintenance, microphone cable repair, balanced audio line service, studio cabling maintenance, stage snake repair, concert sound wiring service |
| Power Distribution Units | Circuit breaker failures, connector issues, internal wiring damage, surge protection degradation, filter capacitor failures, grounding problems, front panel display malfunctions, sequencing failures, thermal runaway | Circuit analysis, component replacement, safety testing, surge protection rebuilding, wiring harness reconstruction, grounding verification, display repair, sequencer reprogramming, thermal system improvement | 5-10 business days 3-day rush service for venues On-site assessment available |
Power analyzers, safety testing equipment, specialized tools, oscilloscopes, surge simulators, ground resistance testers, thermal imaging cameras, sequencer programming interfaces, load testing equipment | Middle Atlantic, Furman, Tripp Lite, APC, SurgeX, Juice Goose, Lowell, Atlas Sound, Whirlwind, Eaton, Liebert, Powerwerx | We at IVS go beyond simple repairs to upgrade PDUs with enhanced protection features. Every power distribution repair undergoes rigorous safety testing that exceeds UL requirements. Our power engineers can implement custom sequencing solutions for complex multi-rack systems. | power strip repair, rack power distribution service, av power management repair, electrical distribution maintenance, surge protection restoration, sequenced power repair, grounding system service, equipment protection maintenance |
| Mounting Hardware | Structural failures, movement issues, adjustment problems, thread stripping, weight capacity degradation, bracket fatigue, tilting mechanism failure, locking system issues, material corrosion, safety system compromise | Structural analysis, component replacement, mechanism rebuilding, thread repair/replacement, capacity rating verification, bracket reinforcement, tilt system rebuilding, locking mechanism restoration, material treatment, safety certification | 3-7 business days Rush service for critical installations Custom engineering consultation available |
Specialized wrenches, fabrication tools, load testing equipment, thread tapping tools, structural analysis equipment, welding equipment, powder coating systems, torque verification tools, safety certification equipment | Chief, Peerless, Premier Mounts, Ergotron, OmniMount, Sanus, Video Mount Products, Crimson, B-Tech, Strong, Vogel's, Legrand | Interactive Vision Solutions maintains fabrication capabilities to repair even discontinued mounting systems. Our structural experts can strengthen mounting points beyond original specifications. We provide engineering documentation and load certifications for all structural modifications to ensure safety compliance. | projector mount repair, display bracket service, av mounting hardware maintenance, ceiling mount repair, commercial mounting solutions, safety-rated bracket repair, structural mount certification, custom mounting reinforcement |
| Control Interfaces | Button failures, touchscreen issues, connection problems, battery degradation, wireless communication failures, programming loss, memory corruption, surface damage, RF interference, environmental control failures | Circuit analysis, component replacement, interface restoration, battery replacement, wireless module repair, programming recovery, memory rebuilding, surface restoration, RF shielding implementation, environmental sensor recalibration | 10-14 business days Priority service for integrated systems Remote programming assistance available |
Specialized diagnostic equipment, touchscreen analyzers, programming tools, memory programmers, surface repair systems, RF analyzers, environmental chamber testers, button mechanism repair kits, battery analyzers | Crestron, AMX, Extron, Control4, RTI, Savant, URC, Logitech, Philips, Elan, Lutron, QSC | Our repair team specializes in obsolete control interfaces that manufacturers no longer support. We've developed parts fabrication processes for discontinued components to extend the life of legacy systems. Our programming specialists can recover and migrate control code from damaged systems to maintain operational continuity. | touch panel repair, av control system service, remote control maintenance, presentation controller repair, smart home controller service, automation interface repair, custom button panel restoration, room control system maintenance |
Our Repair Process at Interactive Vision Solutions
At IVS, we follow a systematic approach to ensure your equipment receives the best possible care:
- Initial Assessment: Our technicians perform a thorough diagnostic evaluation to identify all issues using advanced testing equipment and manufacturer-specific protocols.
- Detailed Quote: We provide transparent pricing and estimated completion timeframes with no hidden fees or surprise charges added during the repair process.
- Expert Repair: Our certified specialists use manufacturer-approved parts and procedures to ensure optimal performance and reliability after service.
- Quality Assurance: Each repair undergoes comprehensive testing under real-world conditions to validate performance before returning to clients.
- Post-Repair Support: We stand behind our work with warranties and ongoing support to ensure long-term satisfaction with our services.
Why Choose Interactive Vision Solutions for AV Equipment Repairs
With over 25+ years serving NYC's most demanding professional AV environments, our repair team brings unmatched expertise to every job. We're proud to offer:
- Certified Technicians: Our repair specialists hold manufacturer certifications across all major brands including Christie, Barco, Crestron, and QSC
- Rapid Turnaround: Expedited service options available for urgent repairs with Manhattan same-day service for critical business needs
- Genuine Parts: We use only authentic components sourced directly from manufacturers to ensure optimal performance and longevity
- Extended Warranties: All repairs include a minimum 90-day warranty on parts and labor with extended options available
- Competitive Pricing: Transparent, fair pricing without hidden fees for all audiovisual equipment repairs
Contact us today to experience the IVS difference for your AV equipment repair needs. Our Manhattan facility is equipped to handle everything from emergency repairs to complex restorations of vintage equipment.
Proactive AV Maintenance Programs for Uninterrupted Business Operations
| Equipment Type | Key Features | NYC Applications | Setup Considerations | IVS Benefits |
|---|---|---|---|---|
| Projectors & Laser Displays | 4K/8K resolution, HDR compatibility, 20,000+ lumen brightness, multi-lens options, hybrid laser/lamphouse systems | Keynote presentations at Javits Center conferences, immersive gallery exhibits in Chelsea, wedding receptions at Central Park venues | Ambient light analysis, ceiling load calculations, HDBaseT signal distribution with fiber optic backups | We maintain certified technicians for all major brands (Barco, Christie, Panasonic) with same-day lens recalibration services |
| Line Array Speaker Systems | 120dB+ SPL capacity, Dante/AES67 networking, weather-resistant models, cardioid subwoofer configurations | Outdoor festivals in Hudson Yards, Broadway-style productions at Manhattan event spaces, corporate town halls in Midtown high-rises | Room acoustics modeling, FAA-compliant rigging for high ceilings, distributed amplifier zoning | Our phase alignment expertise ensures coherent soundfields in challenging NYC architectural environments |
| Video Wall Processors | 4:4:4 chroma sampling, 2ms latency, 16K canvas support, redundant power supplies, EDID management | Financial trading floors, Times Square retail installations, command centers for major events | Pixel-to-screen mapping calibration, heat dissipation planning, KVM-over-IP integration | We implement custom failover configurations maintaining 99.999% uptime during critical NYC events |
| Digital Signal Processors | 128-channel mixing, AI-driven feedback suppression, multiband dynamics, SIP/VoIP integration | UN General Assembly side events, multi-stage conferences at Pier 36, hybrid webinar productions | Ethernet ring topology implementation, ground loop isolation, Dante domain management | Our engineers hold Q-SYS Level 3 certifications for complex corporate AVB deployments |
| Lighting Control Systems | DMX/RDM compatibility, architectural preset scenes, daylight harvesting sensors, load monitoring | Museum fundraisers, fashion week runway shows, hotel ballroom transformations | Legacy dimmer rack integration, emergency lighting compliance, UL-rated power sequencing | We provide show-critical redundancy with synchronized backup consoles for live events |
| Streaming Encoders | HEVC/H.265 compression, SRT/RTMP outputs, 4Kp60 capture, multi-viewer monitoring | Hybrid shareholder meetings, livestreamed product launches, multi-camera webcasts | CDN configuration, closed captioning integration, DRM content protection | Our team optimizes bitrate ladders for reliable streaming across NYC's cellular networks |
av repairs: Proactive Maintenance Programs to Maintain NYC Business Continuity
Within Manhattan’s demanding corporate sphere, downtime is costly—reliable av repairs and proactive maintenance by Interactive Vision Solutions (IVS) ensure your audiovisual systems stay operational when everything is on the line. Our custom AV maintenance programs are built to eliminate disruption in executive boardrooms, luxury event spaces, or hybrid work suites, relying on vigilant system upkeep tailored for the unique pressures of the New York business environment.
Comprehensive, Predictive System Care
IVS moves beyond reactive av repairs with scheduled inspections for every layer of your setup, from multi-zone teleconferencing suites to immersive video walls. All hardware and software is checked during flexible maintenance cycles, with firmware refreshed and cabling mapped for integrity. Potential issues are proactively detected—whether prepping an art gallery in Chelsea or maintaining a 24/7 media hub in Midtown, we minimize risk through forward-looking system management.
Built-in Redundancy and Emergency Readiness
Recognizing the mission-critical nature of AV reliability, we embed redundancy strategies into all maintenance plans. Backup gear is staged, failover paths are tested, and contingency protocols established—giving enterprise teams confidence that important launches, investor meetings, and private functions can proceed uninterrupted, wherever you operate in NYC.
Credentialed Expertise in System Diagnostics
Our engineers arrive with advanced certifications, a deep command of cutting-edge AV platforms, and first-hand experience troubleshooting both legacy and emerging tech. Whether recalibrating a high-profile audio matrix or diagnosing encrypted video over IP, IVS brings structured, expert av repairs and preventative diagnostics, heading off failures before they emerge and ensuring business continuity over the long term[2][4].
Unified Service Across IVS's End-to-End AV Solutions
Maintenance programs integrate seamlessly with IVS’s broader rental and production services—if a component needs replacement, rapid-access inventory covers projectors, sound reinforcement, and high-definition display solutions, all delivered and installed with no disruption to your timeline. This alignment keeps your AV system in sync with operational priorities and emerging demands.
- Manhattan-Driven Rapid Response: Our technicians are strategically based across the city, supporting av repairs and system reboots with industry-leading response times to minimize interruption.
- Full-Spectrum Maintenance: Each program includes diagnostics, software updates, hands-on av repairs, and—when warranted—priority equipment swaps to keep systems online.
- Custom Program Design: Whether servicing a law firm near City Hall or prepping an immersive launch in Tribeca, each contract adapts to your venue’s unique scale and technical requirements.
Protect your AV investment and maximize uptime with IVS’s expert maintenance programs—combining proactive care, timely av repairs, and deep technical knowledge for any NYC business environment. Reach out to craft a service contract tailored to your Tri-State operations and schedule.
AV Repairs: Revitalizing Classic Audiovisual Equipment with Expert Precision
Manhattan professionals, studios, and cultural institutions turn to Interactive Vision Solutions (IVS) for specialized AV repairs that honor the integrity of vintage and premium audiovisual equipment. Our technical restoration team handles everything from delicate tube amplifiers to rare broadcast consoles with meticulous attention to sonic authenticity. Operating from our fully-equipped Manhattan workshop, we deliver restoration services that meet the exacting standards of NYC's most demanding creative professionals and technical specialists across the Tri-State area.
Precision Engineering at Component Level
We distinguish ourselves through intensive component-level diagnostics and restoration. Each circuit pathway, capacitor network, and connection point undergoes thorough examination and, when necessary, replacement with period-correct or performance-matching components. This granular approach ensures your equipment retains its distinctive tonal characteristics while gaining renewed reliability. Our technicians embrace vintage technology's inherent complexities rather than applying generic solutions.
Museum-Quality Restoration Standards
Whether preserving a signature piece for a SoHo exhibition or rehabilitating crucial equipment for a Midtown production facility, our restoration protocols maintain archival standards throughout the process. From recalibrating sensitive CRT phosphor balance to reconstructing specialized analog circuits, every intervention focuses on authentic performance recovery. The comprehensive restoration process we employ delivers equipment that functions reliably while maintaining its historical and technical significance.
IVS Restoration Advantages
- Specialized Knowledge: Our NYC technicians hold advanced certifications in both legacy systems and contemporary technology platforms.
- Customized Approach: Each piece receives individualized assessment and a restoration plan aligned with its technical architecture and intended application.
- Cross-Generation Compatibility: We engineer practical solutions for integrating vintage equipment into modern signal chains without compromising original specifications.
- Accelerated Processing: Our workflow accommodates Manhattan's production deadlines with efficient diagnostics and restoration sequences.
Tailored for NYC's Technical Environment
New York's diverse media landscape requires technical partners who understand its specialized requirements. From TriBeCa post-production facilities to Upper West Side performance venues, our AV repairs service addresses the unique challenges of NYC's demanding production environments. We partner with professionals who require both technical excellence and authentic preservation of equipment character.
When you entrust your vintage audiovisual equipment to IVS for AV repairs, you receive more than technical service – you gain a dedicated commitment to preserving both functionality and the distinctive qualities that make your equipment irreplaceable in today's digital landscape.
Expert AV Repairs & System Optimization for NYC Residences
AV repairs in Manhattan’s high-end apartments, prewar brownstones, and modern penthouses demand specialized knowledge—each address brings different wiring, architecture, and integration challenges. Interactive Vision Solutions (IVS) delivers precision AV repairs and troubleshooting tailored to the distinctive needs of New York City homes, ensuring audio, video, and smart technology function without disruption from neighborhood noise or building quirks.
Resolving Everyday AV & Home Automation Setbacks
From chronic HDMI handshake failures to legacy stereo gear clashing with smart home upgrades, IVS’s certified team pinpoints issues fast. We address incompatibilities between older AV installations and the latest automation platforms, resolve persistent audio dropouts, and calibrate integrated systems like Control4 or Crestron for complete reliability. Residents in SoHo with WiFi interference or uptown clients dealing with lagging soundbar syncs know that IVS brings AV repairs directly to their door for swift resolution.
Engineered Solutions for the NYC Urban Landscape
Urban living means adapting AV repairs for tight spaces, complex building codes, and environments prone to signal interference. Our technicians assess each site—whether a Chelsea loft or Midtown high-rise—to optimize sound clarity and picture consistency, taking into account ambient urban noise and structural variables. Every system we repair or tune is customized for the unique physical realities of NYC architecture.
White-Glove AV Repairs and Care
IVS’s comprehensive approach to AV repairs includes:
- Careful Delivery: Transporting sophisticated AV equipment to residences throughout Manhattan and the Tri-State area, ensuring safe handling at every step.
- Specialist Setup: Meticulous installation and fine-tuning of AV systems—multi-room audio, home theater, or conference-ready setups—tailored for each space.
- Advanced Troubleshooting: On-location diagnostics using industry-calibrated tools to isolate and fix faults on the spot, reducing downtime.
- Professional Removal: Eco-friendly removal and responsible disposal of obsolete components, safeguarding the home environment.
Why Manhattan Selects IVS for AV Repairs
Years of hands-on experience in the demanding NYC market set IVS apart. Our AV repairs are guided by technicians with advanced credentials in both diagnostics and integration, ensuring urgent and thorough solutions. If you’re preparing a home theater for a Park Avenue gathering or restoring flawless A/V for a remote office downtown, IVS’s expertise keeps your technology dependable and unobtrusive.
Responsive AV Service in the City That Never Pauses
IVS understands that downtime disrupts city living. Our AV repairs team is strategically based in Manhattan, responding immediately to emergency calls and routine service requests, so your AV systems stay operational 24/7.
Choose IVS to elevate your NYC residence through intelligent AV repairs—covering diagnostics, seamless installations, interoperability fixes, and ongoing optimization. Experience a home where every device and connection performs as intended, right when you need it.
av repairs: 24/7 NYC Live Event Emergency Support
In the realm of high-profile NYC events—from downtown fundraisers to Broadway press launches—any AV malfunction can upend production timelines and compromise guest experience. Interactive Vision Solutions (IVS) provides specialized av repairs and on-demand technical troubleshooting, designed for Manhattan venues spanning Midtown skyscraper offices, Chelsea event spaces, and Tribeca showrooms. Our on-call team delivers true 24/7 response, ensuring technical issues are dealt with precisely when reliability matters most.
Onsite Response Vehicles: Fast AV Repairs Where Needed
With a network of mobile service units staged throughout Manhattan, our team reacts quickly to urgent support requests. Whether you’re dealing with a silent wireless mic at dawn or LED wall glitches mid-ceremony, IVS technicians arrive with diagnostic gear and critical spare parts to handle av repairs on the spot, restoring system performance under tight deadlines.
Union-Savvy and Venue-Certified Troubleshooting Experts
Our roster includes union-aware, venue-certified AV specialists skilled in the nuances of New York’s landmark event facilities. They regularly address challenges that come with protected architecture, complex rigging, and advanced AV control environments—and can step in for everything from audio matrix reconfiguration to emergency lighting recalibration, matching each event’s precise requirements.
Back-up Gear on Standby for Seamless Continuity
We keep a well-stocked reserve of professional-grade AV equipment available for immediate deployment. If an on-site av repair isn’t possible on the fly, our technicians swap in tested loaner gear—mixing consoles, projectors, or wireless kits—integrated directly into the existing setup, preventing any interruption to your agenda.
What Sets Our Emergency AV Repairs Apart
- Instant Diagnostics: Field-tested tools and workflow to catch root causes and action solutions fast.
- White-Glove Workflow: Careful handling from rig-in to teardown, working quietly behind the scenes to keep your event moving.
- Venue-Tailored Action Plans: Strategies refined for the unique AV infrastructure and schedule constraints of each NYC venue.
- Certified AV Repairs Crew: Pros adept at resolving even deep-level issues in multisystem event environments.
Rapid Recovery for Mission-Critical Timelines
Our NYC AV team operates as first lines of defense when unanticipated technical failures hit. With experience supporting investor meetings, launch parties, and museum galas, we prioritize speed and discretion, ensuring your brand message and schedule are preserved—even when seconds count.
Interactive Vision Solutions is the resource top event planners rely on for 24/7 av repairs and support across the city. When reliability is non-negotiable, call IVS to keep your event production flawless—no matter what challenge appears.
